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7960 Basic Users Guide

7960 Key Layout

The red light on your hand set blinks with an incoming call and stays lit when you have a voice message. To place a call, use one of several options to go off-hook before or after dialing a number.

PLACING A CALL

Dial on-hook

  • As you begin to enter a number, the AutoDial feature may pop-up and display matching phone numbers, if available, from your Placed Calls log.
  • Pressing the Navigation button to access and choose phone numbers from your Placed Calls log.
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    To place the call, do one of the following to go off-hook:

  • Lift the handset
  • Press the Speaker button or Headset button.
  • Press Dial.
  • Press a Line button.
  • Press the number on the touchscreen that you have just entered.
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    Dial using the speakerphone

  • Press New Call and enter a phone number, or you can press the Speaker button before or after dialing, redialing or speed dialing a number.
  • Many of the actions you can take to dial a number will automatically trigger speakerphone mode, assuming the handset is in its cradle and the Headset button is not lit. These actions include: pressing Redial, a speed-dial number or a phone number on the touchscreen.
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    Redial the most recently dialed number

  • Press Redial. By default, Redial uses your primary line. However, you can open a secondary line by pressing a Line button and then pressing Redial.
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    To speed dial a number:

  • Press a Speed Dial button before or after going off-hook.
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    Dial from a call log

  • Press Directories button > Missed Calls, Received Calls, or Placed Calls. To dial from a listing, press the number or scroll to it and go off-hook.
  • To add a prefix or other digits to the number before dialing, press EditDial.
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    Dial from a corporate directory

  • Press Directories button > Corporate Directory (exact name may be different). Search for a listing in the directory by using the keypad to enter letters. (You may search using a partial name). To dial from a listing, press it or scroll to it and go off-hook.
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    Place a call while another call is active

  • Press Hold > New Call, then dial, redial or speed dial a number.
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    Dial on a secondary line

  • Before or after dialing a number, press the Line button for the line you want to use.
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    ANSWERING A CALL

    Answer with headset

  • Press Headset button, if unlit.
  • If Headset button is already lit, press Answer or flashing Line button.
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    Switch from a connected call to answer a ringing call

  • Press Answer or flashing Line button. This automatically places the first call on hold.
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    ENDING A CALL

    Hang up while using the handset

  • Return the handset to the cradle or press EndCall.
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    Hang up while using the headset

  • Press Headset button, if lit. To keep headset mode activated, press EndCall.
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    Hang up while using the speakerphone

  • Press Speakerphone or EndCall.
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    Hang up one call while preserving another call on the same line

  • Press EndCall. If necessary, remove the call from hold first.
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    USING HOLD AND RESUME

    Put a call on hold

  • Make sure the call you want to hold is highlighted and press Hold.
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    Remove a call from hold

  • Make sure the call you want to remove is highlighted and press Resume or the blinking Line button.
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    Have multiple lines on hold

  • Press a blinking line button. If necessary, ake sure the call you want to remove from hold is highlighted and press Resume.
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    VIEWING OR DIALING RECEIVED OR PLACED CALLS

  • Press the Directories button.
  • Use the scrollkey to select the call history option: Missed, Received, or Placed Calls.
  • Press the Select soft key to display the call history list.
  • If desired, press the Dial soft key to speed dial a number from the call history list.
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    TRANSFERRING A CALL

  • During A Call, press the Transfer softkey. This places the call on hold.
  • Dial the number to which you want to transfer the call.
  • When you hear ringing, press the Transfer softkey and hang-up when the party answers.
  • If the party refuses the call, press the Resume softkey to return to the original call.
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    MAKING A CONFERENCE CALL

  • During a call, press the More softkey and then the Confrn softkey. This will automatically select a new line and place the other party on hold.
  • Place call to the other party.
  • When the call connects, press the Confrn softkey again to add this person to the conference call.
  • Repeat steps for additional parties. (You can have up to five callers).
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    CALL FORWARDING

  • Press the CfwdAll softkey. You should hear two beeps.
  • Enter the number to which you want to forward all your calls. A flashing right arrow appears in the upper right-hand corner of the LCD indicating that all calls are being forwarded. The LCD also displays a message with the number to which your calls are being forwarded.
  • To cancel call forwarding, press the CfwdAll softkey. You will hear a beep.
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    ACCESSING VOICEMAIL

  • Press the Messages button. Follow the directions given by Unity.

  • Basic Voicemail Usage 

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    CHANGING PHONE SETTINGS

    Changing Ringer Settings

  • Press the Settings button.
  • Select the Ring Type from the settings menu or Press 2.
  • Scroll through the list of ring types using the Scroll button. Press Play to hear the ring.
  • Press the Select softkey to select the desired soung, press the Ok softkey, press the Save softkey to save the selection.
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    Changing LCD Contrast Settings

  • Press the Settings button.
  • Select the Contrast.
  • Press the Up or Down softkey to set desired intensity of the display.
  • Press the Ok softkey to accept the changes.
  • Press the Save softkey to save the changes.

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