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VoIP Voicemail Basic Usage

Use the Messages button on your phone to access Unity.

Call Unity and Log-onKey

To hear a new message

1

Sending a message

2

Reviewing a message

3

Setup options

4
Keys to Press after a MessageKey

To delete a message

3

To reply to a message

4

To forward a message

5

To mark a message as new

6

To deliver to a fax machine

8

To hear a message summary

9
Keys to Press During a MessageKey

To repeat a message

1

To save the message

2

To delete the message

3

To change the volume

5

To reverse a message

7

To pause/continue a message

8

To fast forward a message

9
Shortcuts for Mailbox OptionsKey

To change your greeting

4-1-1

To change call transfer

4-1-2

To change message notification

4-2-1

To access full or brief menus

4-2-3

To change password

4-3-1

To change recorded name

4-3-2

To change directory listing status

4-3-3

To record an alternate greeting

4-1-1-2-1

To switch from standard greeting to alternate greeting

4-1-1-2-2

To switch back to your standard greeting

4-1-1-2-2
TipsKey

For the Trinity University Operator

0

To cancel or back up

*

To skip or move ahead

#
Accessing Voice Mail Messages from off Campus 

Local callers dial:

999-8888

Long distance callers dial:

1-210-999-8888

  • Enter your ID (Your office extension) followed by the # key.
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  • Enter your password followed by the # key.
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